Our initial experience with this photographer was good, and we got what we expected. Encouraged, we hired him for our proposal shoot in Plano. Unfortunately, after the shoot, weeks went by without any communication. Despite multiple attempts from my family, wife, and myself, we received no response.
He didn’t charge us for the second shoot, but the issue isn’t the money. We were understanding and considered that something might have happened, whether a health issue or a malfunction. We just wanted an answer.
If he had told us something went wrong, we would have happily re-created the moment and paid him twice the amount. But with no response, it’s hard to do anything.
It’s disappointing when moments you wanted to cherish forever just vanish. You trust someone to capture these special times, and when they disappear without any explanation, it leaves you feeling let down and frustrated.
I still wish this person well, but I felt compelled to share my side, given the gravity of the situation.