Why feedback is important to SusrutaC Photography

Seeking feedback from my peers and clients is an integral part of my commitment to continuous improvement and client satisfaction. Feedback serves as a valuable tool that not only validates the aspects of my work that resonate positively with clients but also provides insights into areas where enhancements can be made. By actively seeking and listening to client feedback, I gain a deeper understanding of their expectations, preferences, and overall experience with my photography services. This allows me to adapt and refine my approach, ensuring that future clients receive an even more tailored and exceptional service. Moreover, constructive feedback fosters a sense of transparency and open communication, strengthening the client-photographer relationship and creating a collaborative environment where the client’s vision is fully realized. Ultimately, the feedback loop becomes a catalyst for growth, helping me evolve as a photographer and consistently deliver high-quality work that exceeds expectations.

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What customers have said

Review / feeedback

Our initial experience with this photographer was good, and we got what we expected. Encouraged, we hired him for our proposal shoot in Plano. Unfortunately, after the shoot, weeks went by without any communication. Despite multiple attempts from my family, wife, and myself, we received no response.

He didn’t charge us for the second shoot, but the issue isn’t the money. We were understanding and considered that something might have happened, whether a health issue or a malfunction. We just wanted an answer.

If he had told us something went wrong, we would have happily re-created the moment and paid him twice the amount. But with no response, it’s hard to do anything.

It’s disappointing when moments you wanted to cherish forever just vanish. You trust someone to capture these special times, and when they disappear without any explanation, it leaves you feeling let down and frustrated.

I still wish this person well, but I felt compelled to share my side, given the gravity of the situation.

Flower mound

Memories for Life!

Sush was absolutely fantastic. He covered four events for our 25th wedding anniversary and created lifetime memories for us. By the end of celebrations, he was like family 🙂 The pictures he took are worth Million words.

Neelam Dhiman

Susruta Chatterjee – Photographer and Portrait-Meister Extraordinaire!

It is my honor and my pleasure to write this testimonial for Susuta Chatterjee, who I have known professionally as a fellow photographer, and personally, as someone I am fortunate to call my friend.

Not only is Susruta Chatterjee one of the very best Portrait Meisters in the DFW community who captures the intrinsic beauty of his subjects thru his lens (which reflects his boundless passion for the art and craft), but he is also an amazing person endowed with a heart of gold, which makes him the ‘Photographer of Choice’ at many of our community events as well as weddings, anniversaries, graduations, and parties.

Personally, I will candidly confess that Susruta has been instrumental to the enormous strides I have made as a Portrait, Nature and Travel Photographer, since I have learnt so much watching him in action and learning from him!

I am indeed thankful to my fellow Shutterbug Susruta Chatterjee, and wish him the very best in every endeavor. If you have found Susruta, look no further for he is the best!

Andy De
www.andyde.me (personal profile)
www.andyde.com (professional profile)
www.andysvignettes.com (travel and photo blog)

Andy De

Fantabulous

I couldn’t be more thrilled with the exceptional photography service I received from Shush. His keen eye and attention to detail captured every moment flawlessly. His professionalism and passion for his craft shines through every image, leaving me with cherished memories that will last a lifetime. With his talent and dedication, I wholeheartedly recommend his photography service to anyone seeking truly extraordinary and captivating photographs.

Louise

Awesome

“We could not recommend Susruta enough. He was an absolute pleasure to work with, and his photos are brilliant. He took the time to speak with us before the shoot to get a sense of what we were looking for, provided advice on what to wear. While this is certainly an investment, these are photos we will really treasure forever.”

Deepa M.
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